Your information at Sweet Dreams
We use the information you share to answer inquiries, manage your stay, arrange requested services, process payments and review provider applications.
Information you provide
Guest records may include your name, email, phone number, travel dates, party size, service choices and messages. Chef planning may include allergy or dietary information you choose to share. Please include only information needed to arrange your services.
Provider applications may include contact details, experience, availability and private supporting documents. Authorized staff review these records to manage applications and assignments.
Services that help us operate
We use Supabase for accounts and stored records, Vercel for hosting, Resend for email, Stripe for hosted payment checkout, and Google Calendar and Inngest for scheduling and workflow processing. Payment card details are entered on Stripe’s checkout. We share relevant service details with staff and assigned providers so they can carry out your request.
If you use the concierge chat, your message and recent conversation are sent to OpenAI to generate a response. Avoid including payment card numbers, passwords or sensitive documents in chat.
Your browser and service records
Your browser stores sign-in information and may save unfinished planning details so you can return to them. Service-form drafts expire after 30 days. Other saved planning details may remain until you clear this site’s browser data. On a shared device, sign out and clear saved site data when finished.
Booking, payment, application and communication records may remain after a request is completed to support service history, financial records and security. Access is limited to the people and services that need it for these purposes.
Questions or changes
Contact Sweet Dreams to ask about information held about you, correct details or request deletion. We may need to verify your identity and retain certain booking, payment or security records.
Contact Sweet Dreams